Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
spectacular view
fantastic value
noisy neighbors
pricey extra items
8.8/10
Great
Rooms
9.0
Location
9.9
Service
8.9
Dining
8.1
Guest reviews
8.8/10
based on 8 reviews
4.5/5
based on 5920 reviews
8.5
8.5/10 based on 2565 reviews
#19 of 173 hotels in Brisbane based on Tripadvisor
Robert
United Kingdom,
February
2024
8.6/10
Staying at this hotel was a delight. The room had a clever bathroom setup and nice extra touches like complimentary items from the minibar. The bed was so comfortable, and having a balcony with a spectacular view was a real treat. However, the price felt a bit steep for what was offered.
Rooms
9.0
The room was fantastic, with a clever bathroom setup and nice extra touches like free items from the minibar. The bed was super cozy, and the balcony offered a truly spectacular view.
Service
8.0
The service here was top-notch. Room service was prompt, and the housekeeping staff was attentive to details. However, the price felt a bit high for the services provided.
Location
10.0
The location couldn't have been better. Being directly across the mall made it convenient for all my needs, and I always felt safe traveling alone with everything so close by.
Dining
7.0
The dining experience was satisfying with freshly prepared salads offered. However, the price for dining seemed a bit on the expensive side.
Facilities
9.0
The hotel facilities were excellent, providing everything one could need during the stay. However, the price for some facilities seemed a bit inflated.
Steve
United Kingdom,
February
2024
8.6/10
The hotel offers rooms with a spectacular view, nice extra touches like free items from the mini-bar, and a balcony, but some noise from traffic. Service is excellent, but laundry is pricey. The location is perfect, close to shops and transport, but parking can be difficult. The dining experience is delightful with included breakfast. The facilities are modern, but the gym is small. Overall, a comfortable stay with excellent service and great views.
Rooms
8.0
The room on level 25 had a great view, with free items from the mini-bar. The balcony was a nice touch, although some traffic noise could be heard.
Service
9.0
The service was excellent, with attentive staff. However, the laundry service was a bit pricey.
Location
9.0
The hotel's location is fantastic, near shops and transport options, but parking can be challenging.
Dining
9.0
The dining experience was delightful, especially with the included breakfast.
Facilities
8.0
The hotel offers modern facilities, but the gym is on the smaller side.
John
United Kingdom,
September
2023
8.4/10
I had a wonderful stay at the hotel, enjoying the spectacular view from my room on level 25 with a balcony. The bed was super comfortable, and the view was great, making my experience truly memorable. However, I found the price to be a bit high compared to the value offered.
Rooms
9.0
Staying on level 25 with a balcony provided a spectacular view. The bed was incredibly comfortable, and the overall room had a great view.
Service
8.0
The service was fantastic; I appreciated the room service and housekeeping. However, I found the price slightly on the higher side in terms of value.
Location
10.0
The location couldn't have been better, being close to everything, including transport options. I loved being right in the Queen Street mall surrounded by shops.
Dining
7.0
The included dining experience was delightful. I enjoyed the seafood options available although I found them slightly overpriced.
Facilities
8.0
The facilities were impressive and met my needs well, but the price was a bit steep compared to the overall experience.
Ed
United Kingdom,
August
2023
9.2/10
I absolutely loved my stay at this hotel! The rooms were amazing with a balcony offering a spectacular view, and the nice extra touches like free items from the mini-bar made it even better. The clever bathroom setup was a pleasant surprise. Being on level 25 added to the fantastic experience. The service was top-notch with great room service, dry cleaning, housekeeping, laundry, valet parking, and a delightful welcome drink. The location couldn't have been better, being close to everything including transport and the Queen Street mall. Dining experience was superb with included artisan bread. The facilities were excellent, providing everything I needed for a wonderful stay.
Rooms
10.0
The rooms were breathtaking with a balcony offering a spectacular view and nice extra touches like free items from the mini-bar. The clever bathroom setup was a great feature.
Service
9.0
I was impressed by the stellar service, including room service, dry cleaning, housekeeping, laundry, valet parking, and a special welcome drink.
Location
10.0
The location was absolutely perfect, with easy access to everything including transport, close to shops, restaurants, and the Queen Street mall. It offered so many conveniences.
Dining
8.0
The dining experience was delightful, especially with the included artisan bread.
Facilities
9.0
The facilities were exceptional and catered to all my needs, making my stay truly comfortable and memorable.
Harold
United Kingdom,
August
2023
9.0/10
The hotel is a gem, offering a smart bathroom setup and delightful freebies from the mini-bar on the 25th floor. The view from my room was spectacular, making the stay extra special. However, the price could be a bit high for some travelers.
Rooms
9.0
My room had a great view and a clever bathroom setup. The free items from the mini-bar were a nice touch. I loved being on level 25!
Service
9.0
The service was top-notch, with excellent room service and valet parking available. The welcome drink was a pleasant surprise.
Location
10.0
The hotel's location is fantastic, close to everything in the CBD. I felt safe being in the heart of the city and near all transportation options.
Dining
8.0
I enjoyed the included dining, especially the delicious gyu-don dishes. The value for the dining experience was definitely worth it.
Facilities
9.0
The hotel's facilities were impressive, offering everything I needed for a comfortable stay. The gym was well-equipped, and the overall amenities were great.
Benjamin
United Kingdom,
August
2023
9.4/10
I loved staying at this hotel! The rooms were so cozy with a balcony that had a spectacular view. The bed was super comfy, and I even had free items from the mini-bar. The service was outstanding, especially the room service. The hotel's location was perfect, right in Queen St mall, making it so convenient to explore the city. The dining experience with Mediterranean food was a culinary delight. The facilities were top-notch, and I felt like I got great value for my money.
Rooms
9.0
I enjoyed my stay in the room with its great view and balcony. The bed was really comfortable, and the free items from the mini-bar were a nice touch.
Service
10.0
The service was fantastic, especially the room service. The staff was so attentive and accommodating.
Location
10.0
The location couldn't be better; being right in Queen St mall made it incredibly convenient to access everything in the city.
Dining
9.0
I indulged in delicious Mediterranean food at the hotel's restaurant, which was a highlight of my stay.
Facilities
9.0
The hotel's facilities were excellent, providing everything I needed for a comfortable and enjoyable stay.
Kenneth
United Kingdom,
May
2023
9.2/10
The hotel was amazing! The rooms had lovely extra touches like free items from the mini-bar and a balcony with a spectacular view. The clever bathroom set up and comfy bed made my stay even better. However, the price was a bit on the higher side.
Rooms
9.0
The rooms were fantastic, with free items from the mini-bar and a balcony offering a spectacular view.
Service
9.0
The service was exceptional, with prompt room service and efficient housekeeping.
Location
10.0
The location was unbeatable, close to everything and right in the heart of the CBD.
Dining
9.0
The dining experience was outstanding. The included hot food selection was top-notch.
Facilities
9.0
The hotel facilities were top-notch, offering everything I needed for a comfortable stay.
Jim
United States,
May
2023
9.0/10
I had an amazing stay at this hotel! The room was cozy with a nice touch of complimentary items from the mini-bar and a super comfortable bed. The balcony offered a spectacular view, and the clever bathroom setup was a pleasant surprise. The service was top-notch, and the location was perfect, close to everything I needed. The dining experience was fantastic, especially the included light snacks. The facilities were great, making it a fantastic value for money.
Rooms
9.0
The room was cozy with nice extra touches and a comfortable bed. The balcony view was spectacular.
Service
9.0
The service was top-notch with friendly staff. Room service and housekeeping were excellent.
Location
10.0
The hotel's location was perfect, close to everything I needed and I felt safe as a solo traveler.
Dining
8.0
The dining experience was fantastic with included light snacks.
Facilities
9.0
The hotel's facilities were great, offering everything I needed for a comfortable stay.
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